1. Information We Collect
When you use our website, we may collect the following information:
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Personal Information: Name, email address, phone number, shipping/billing address, and payment details (processed securely through trusted payment gateways).
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Account Information: Login details if you create an account with us.
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Order Information: Purchase history, preferences, and product interests.
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Technical Information: IP address, browser type, device information, and cookies for website performance and analytics.
2. How We Use Your Information
We use the information collected for:
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Processing and fulfilling your orders.
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Communicating with you about your purchases, promotions, and customer support.
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Improving our website, products, and services.
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Personalizing your shopping experience.
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Ensuring secure transactions and preventing fraudulent activity.
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Complying with legal obligations.
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share information with trusted third parties only in the following cases:
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Service Providers: For shipping, payment processing, or marketing assistance.
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Legal Requirements: If required by law, regulation, or legal process.
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Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can control or disable cookies through your browser settings, but some website features may not work properly without them.
6. Your Rights
You have the right to:
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Access and update your personal information.
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Request deletion of your data (subject to legal or transactional obligations).
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Opt-out of promotional emails and marketing communication.
To exercise your rights, please contact us at metropetshop44@gmail.com or call us at +91 9461000045.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies separately.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age. If we discover such data has been collected, we will take immediate steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with the “Effective Date” revised accordingly.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us at:
📧 Email: metropetshop44@gmail.com
📞 Phone: +91 9461 000 045
🌐 Website: metropetshop.in
